Why Online Casinos Ask for ID Before Letting You Withdraw

So you finally hit a win. Not a life-changer, maybe, but enough to make you feel good—maybe even enough to pay a bill or treat yourself. You head to the cashier, click on “withdraw,” and bam—there it is: “Please verify your identity to proceed.”
Let’s talk about this. Because if you’re playing at a legit online casino in Canada, like Slotier Casino or anything licensed and regulated, this isn’t them trying to be difficult. It’s not personal. But it can definitely be frustrating, especially if you didn’t see it coming.
Why Do They Even Need Your ID?
The short version: laws. Canadian casinos, or casinos that accept Canadian players legally, have to follow something called KYC—Know Your Customer. It’s exactly what it sounds like. Before they send money out, they need to know who they’re sending it to.
Not because they’re nosy. Because they’re legally required to check. If they don’t, they could get hit with serious penalties. It’s all wrapped up in anti-money laundering rules. The idea is: online gambling should not become a loophole for criminals to move dirty money.
So yeah, if you're playing at Slotier or any licensed online casino, this is standard. In fact, if a site doesn't ask for verification at some point? Be suspicious. Seriously.
When Does It Happen?
It varies, but usually not right away. Most casinos let you sign up, deposit, and even play a bit before they ask for anything. But as soon as you request your first withdrawal, the system will likely flag your account for verification.
Sometimes it’ll also happen if:
- You try to cash out more than a certain amount (like $1,000+);
- You change your payment method;
- You log in from a weird location (say, suddenly from another country);
- You have multiple accounts (which is a no-go anyway).
Slotier, like most platforms, will ask for ID only once—unless something unusual happens later. But the first time? Count on it.
What Are They Actually Asking For?
Okay, so what do you need to show them? It’s usually not too crazy. You’ll need:
- Proof of identity – A passport, a driver’s license, or any official ID with your name and photo.
- Proof of address – A utility bill, a bank statement, or a government letter with your full name and current address (dated within the last 90 days).
- Proof of payment – If you’re withdrawing to a bank card, they’ll want a picture of it (cover up the CVV and part of the number). If it’s an e-wallet like Interac or MuchBetter, send a screenshot.
And here’s the kicker: all of it has to be clear, readable, and matching your account info. That’s where a lot of people mess up.
How Long Does Verification Take?
There’s no exact answer. Sometimes it’s done in a few hours. Sometimes it drags on for two or three days. If it’s been longer, it might be that:
- You sent blurry photos;
- Something didn’t match (your name, address, etc.);
- You left out one of the documents.
Best thing you can do? Get everything ready before you hit the withdrawal button. That’s what I do now. Saves so much time.
How to Make It Go Smoother

This part’s easy. Don’t overthink it—just be careful. Here’s what’s worked for me (and friends who play a lot):
- Use natural daylight when taking pictures. Flash makes things worse, not better.
- Don’t crop too tight. Leave the edges of the document in the photo.
- Match the info exactly. If your account says “John T. Smith” but your ID says “John Thomas Smith,” you might run into delays.
- Don’t try to cheat the system. They’ll catch it. Every time.
Also, and this might sound silly—don’t upload screenshots from your phone if dark mode is on. The system reading your documents? It doesn’t like black backgrounds.
This is especially true if you're someone who plans to play often, deposit and withdraw regularly, and just wants to play online casino games without running into delays every time money changes hands.
What If They Reject Your Docs?
Usually, the casino will tell you why. Maybe the image wasn’t readable. Maybe your bill was too old. Or maybe the ID was expired.
If you’re playing somewhere reputable—Slotier included—the support team should help you figure it out. If they’re vague or not responding? That’s when you start to wonder if the site’s even legit.
That’s also why sticking to trusted online casinos in Canada matters. When they’re licensed and follow the rules, at least you know the process is real—not a scam.
Why It’s Actually a Good Thing
Imagine your casino didn’t check who’s withdrawing. Someone hacks your account, clicks “withdraw all,” and they just send your money off to some random account.
Verification isn’t there to annoy you. It’s there to make sure only you get your money. And once you’ve done it once, most casinos won’t bother you again unless something major changes.
Final Thoughts
I’ve been playing online for years, and yeah, verification can be a pain. Especially the first time. But honestly? It’s part of the deal. If you want to enjoy smooth payouts and avoid headaches, just do it right the first time.
Have your documents ready. Use a platform you trust—like Slotier Casino. Don’t try to cut corners. It’s not worth it.